Acceptance of Terms
BY REGISTERING FOR ACCESS, ACCESSING, OR USING THE SITE OR ANY RELATED APPLICATIONS, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS OF USE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE SITE OR ANY RELATED APPLICATIONS.
Further, you shall be deemed to have agreed to and accepted the below-given Terms & Conditions if you Sign Up OR Use the NuvoVivo application across any device or platform.
On signing-up/subscribing to NuvoVivo, you will be provided with access to various tools, information and advice on diet, workout videos, nutrition and other health-based topics (“Content”). All this Content is proprietary and is created either in-house by NuvoVivo or legally sourced from a network of voluntarily participating nutrition and diet consultancy organizations (“Partners”). While you may share the information received from NuvoVivo with your social network, you must ensure at all times that the branding of NuvoVivo is adequately present in the communication and that all due credit is given to NuvoVivo for the Content. Any plagiarism or copying of Content is strictly prohibited and shall be enforced legally.
Since NuvoVivo is an application that can be accessed via the Mobile Phone, PC and various other devices, You give your explicit consent to receive Content as well as promotional offers from NuvoVivo and its Partners from time to time on your registered e-mail Id and Registered Mobile Number either by email, Calls, SMSes, WAP Pushes as well as by various other means not mentioned here, regardless of whether you are registered on the Do Not Call Registry or with any other such government / regulatory mechanism/body/platform/service. You agree that you cannot in any manner whatsoever bring any legal charges against NuvoVivo or any of its Partners for any Content or Promotional Offers that may be offered to you or accessed by you from time to time.
Amongst the many services offered by NuvoVivo is a ready made Diet Plans applicable for individuals with their specific nutritional requirements as chosen in the customizations. It is advisable for pregnant and post-pregnant women (up to 6 months) to not involve themselves in any physical activity or dieting regime without the guidance of qualified experts and make attempts to stay away from stress. NuvoVivo do not take any responsibility whatsoever with regards to the health problems that may arise out of dieting or exercising as provided by our experts of the application. (website, mobile app etc) If you engage in any exercise program you receive through the Website you agree that you do so at your own risk and are voluntarily participating in these activities.
You agree that:
- All the details you have handed over to your fitness coach, especially your past/illness details and that you understand the risks associated with mentioning wrong information/hiding details
- All relevant medical issues, illness or special conditions are clearly mentioned to the coach over a written communication and that NuvoVivo will not be responsible for any damage / health issues that may arise out of the same
- The pictures uploaded on the site are yours and that in case someone their claims right on those, NuvoVivo will not be held accountable.
- You understand that the coaches at NuvoVivo are not doctors and their advice whether it be on our website, in the meal plans, exercise program’s or via email, none of those are meant as a substitute for medical advice.
- You will be choosing the coach at your own risk and NuvoVivo will not be held responsible for any injuries or health problems you may experience or even death as a result of using the advice given by the coach
Cancellation & Refund policy
Programs once enrolled cannot be cancelled or refunded and NO REFUND will be issued, unless it is a duplicate payment. In case of duplicate payment, please reach us at [email protected] with supporting information and payment ids. The refunds, if processed will be done only through the original mode of payment. Further, the program once started cannot be kept on hold, unless there is a valid medical reason. In case of a valid medical reason, you are required to send an email to the operations team at [email protected] alongside attaching the relevant medical reports/recommendation. However, the decision to put the program on hold or not solely and only lies with NuvoVivo depending on a case to case basis
This is the NuvoVivo Privacy Policy, which applies to the NuvoVivo website, its sub-domains and NuvoVivo social media sites. It explains what information we collect when you use our site, how we collect information, how we use information and how you can manage that information. This Privacy Policy governs our data collection, processing and usage practices. By using the websites, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the websites
NuvoVivo reserves the right, in its sole discretion, to amend this Privacy Policy. The most current version of our Privacy Policy, available on our site, will supersede all previous versions. You should check our site regularly for the latest version.
There are different types of information that we collect on the NuvoVivo website:
- Personal information: Through our contact forms and blog, we collect personal information that you provide to us
- Contact information: business name, first name, last name, phone number and email address
- General comments and information: Our web site offers a publicly accessible blog. If a user chooses to disclose personally identifiable information through this area, all information may be collected and viewable by others
- Activity and technology information: We may collect information about members’ usage of our site, including what pages and areas you use on our site, your IP address, which web browser you use, and dates and times of your visits
Some of the information we collect is given to us directly by users through our contact forms and NuvoVivo social sites. We will also keep any information you provide to us when you contact us directly by email, phone or mail. In addition, information is automatically collected through technology on our Web site, including through the use of tracking technologies like cookies, anonymous identifiers, metadata, Web beacons and software tools (CRM etc).
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Our third-party tracking technologies use persistent cookies to anonymously collect usage statistics. You can remove persistent cookies by following directions provided in your Internet browser’s Help file. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.
As is true of most sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, requested page, operating system and date/time stamp. We use this information, which does not identify individual users, to analyze trends, to administer the site and to resolve errors. We link this automatically collected data to Personally Identifiable Information only for the purposes of investigating fraudulent use of our site.
We may partner with a third party ad network to manage our advertising on other sites. Our ad network partner may use cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. You can opt out of the cookie tracking here by visiting Google Ads Settings.
Information collected from users will be used to:
- Provide customized content
- Provide you with NuvoVivo services that you request and that we think will be of value to you
- Improve our products and services
- Send you offers and promotions from us, only if you opt in to our marketing programs.
We post customer testimonials and comments on our website, which may contain Personal Information. We obtain each customer’s consent prior to posting the customer’s name and testimonial. We will never sell your Personal Information to any third party.
At NuvoVivo , we realize your personal information is extremely sensitive. We keep this information secure through reasonable and appropriate administrative, technical and physical safeguards.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you wish to subscribe to our email marketing program, we will use your name and email address to send marketing emails to you. Out of respect for your privacy, you may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails.
Our site includes links to other Web sites whose privacy practices may differ from those of NuvoVivo. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Our site and other subdomains includes social media features, such as the Facebook Like button. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Additional Pointers:
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- NuvoVivo will not pass any debit / credit card details to third parties
- NuvoVivo takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.However, (NuvoVivo) cannot guarantee the security of any information that is disclosed online
- NuvoVivo is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
